KRISHNA PRADEEP SUKAPURATH MADATHIL (KP)
UX leader, AI strategist, and an empath by instinct
Princeton,
New Jersey
United States of America
Work Experience
2025 March – Present
AssetStride.ai
2024 February – 2025 February
2023 February – 2024 January
2001 August - 2023 January
Co-Founder – AI Product & Strategy
Defining the vision for an AI platform that leverages a novel conversational co-pilot to help asset managers streamline operations and unlock predictive insights
Johnson & Johnson Technology Services
Consultant – Generative AI Product & Experience Architect
Designed and delivered a GenAI Copilot that unified enterprise knowledge and reduced ticket volume, driving $1.9M in savings and 2x+ customer satisfaction.
Career Break
Self-Directed Learning & Upskilling in AI/Generative AI Expertise
Pursuing my belief that UX is evolving toward intelligent, conversational interfaces, I upskilled in AI and GenAI, leading to my role as Generative AI Product & Experience Architect at Johnson & Johnson.
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BNY Mellon
2001-2007
2019-2023
2011-2019
2007-2011
Asset Servicing | Middle Office
Director, Product Manager - Digital Transformation & Client Experience
Led digital transformation across client onboarding, billing, and data workflows, enabling real-time experiences, automating revenue processes, and supporting investment operations for over $1.4T in AUM.
Global Operation & Technology
Director, Global Head of User Experience
Established and led BNY Mellon’s global UX design practice, unifying experiences across 8 business lines, scaling a 60+ person team, and transforming client and employee platforms through design systems, metrics, and a data-driven, design-led culture.
Pershing
Vice President, Head of User Experience
Led UX strategy for Pershing’s broker dealer, advisor and investor platforms, enhancing experiences for 100K+ advisors and 200K+ investors, while scaling a 25+ person team and embedding design thinking across 30+ integrated services.
BNY Mellon Technology India
Vice President, Head of User Experience
Established and led Pershing’s offshore UX practice, driving user-centered design across advisor and investor platforms while mentoring a 25+ person team and embedding research-driven methods into product development.